bajtee's Privacy Policy
Your personal information is our highest priority. This policy clearly describes how bajtee collects, uses, and protects your data.
Introduction and Applicability
bajtee (referred to hereinafter as "we", "our", or "the platform") is a trusted online casino and betting platform in Bangladesh. By accessing our website bajtee.lat or using our services, you are considered to have read this privacy policy and agreed to its terms.
This privacy policy applies to all users of bajtee — both registered members and guest users. The purpose of this policy is to inform you about what types of information we collect, why we collect it, how we store it, and what steps we take to protect your information.
What Information We Collect
bajtee collects different types of information for various purposes. Details are provided below.
Information You Provide Directly
Information you provide when you register or log in to our platform includes:
- Full name and date of birth
- Email address
- Mobile number
- Preferred payment method details (bKash, Nagad, Rocket number)
- Password (stored in encrypted form)
Automatically Collected Information
When you visit our website, some information is collected automatically:
- IP address and device type
- Browser information and operating system
- Page visit logs and session duration
- Information obtained from cookies and tracking technologies
- Referral source (how you arrived at our site)
Transaction and Gaming Information
Information generated while using our services:
- Deposit and withdrawal history
- Records of betting and gaming activity
- Bonus and promotion usage details
- Win and loss statistics
Communication Information
When you contact us directly:
- Records of live chat conversations
- Copies of email messages
- Issue descriptions and questions
- Satisfaction survey responses (if applicable)
Purpose of Data Use
bajtee uses the information collected for the following purposes:
3.1 Service Operation and Improvement
We use your information to manage your account, process transactions, and provide you with a personalized gaming experience. This information is also used to test and continuously improve the functionality of our platform.
3.2 Security and Fraud Prevention
Your information is used to ensure the overall security of our platform and to detect suspicious activity. This is done in the interest of all users. This information is essential for preventing the creation of multiple accounts, bonus abuse, and other harmful activities.
3.3 Legal Compliance
bajtee processes your information to comply with applicable laws and regulations, including anti-money laundering (AML) guidelines and responsible gaming standards. Age verification (to confirm 21+) and account verification are also included in this category.
3.4 Customer Support
When you contact our 24/7 live chat support, information about your account and transactions is used to provide quick and effective assistance. By keeping a history of previous communications, we are able to offer you consistent support.
3.5 Relevant Communications
Based on your preferences and activity, we may send you relevant offers, bonus updates, and platform-related notifications. You may opt out of such communications at any time.
Data Storage and Security
The security of your information is our highest priority. bajtee's security measures are described below.
SSL Encryption
Our entire website is protected by SSL/TLS encryption. All information transmitted between your browser and our servers is transferred in encrypted form, making it impossible for third parties to intercept.
Password Protection
Your password is never stored in plain text. We store passwords using strong hashing algorithms in line with industry standards, which keeps your password safe even in the event of a server breach.
Access Control
Your personal information can only be accessed by authorized personnel and only when required to carry out their responsibilities. All access is logged and reviewed regularly.
Data Retention Period
We retain your information only for as long as necessary or as required to meet legal obligations. Even after an account is closed, certain information may be kept for a defined period due to legal requirements.
Regular Security Audits
We conduct regular security audits to ensure the safety of our systems. Any vulnerabilities identified are addressed promptly.
Payment Information Security
Complete details of your bKash, Nagad, or Rocket account are not stored on our servers. Only the minimum information necessary for transaction verification is retained.
Sharing Information with Third Parties
bajtee does not sell or rent your personal information. However, information may be shared in the following limited circumstances:
5.1 Service Providers
We may share necessary information with trusted third-party service providers who assist in operating our platform. This includes payment processors, cloud storage providers, and game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft). These organizations operate under strict confidentiality agreements.
5.2 Legal Requirements
We may disclose your information if required to comply with a court order, a lawful request from law enforcement, or applicable law. Such disclosures will always be consistent with legal obligations and, where possible, we will notify you.
5.3 Business Transfers
In the event of a business merger, acquisition, or asset sale, your information may be transferred. We will notify users prior to any such change, and the new entity will follow the same privacy standards.
Cookie Policy
Cookies are small text files stored on your device. bajtee uses the following types of cookies:
Essential Cookies
These cookies are essential for the basic functioning of the platform. They are used to maintain your login session, ensure security, and remember your preferences. These cookies cannot be disabled, as the platform will not function properly without them.
Functionality Cookies
These cookies are used to remember your language preferences, display settings, and other personalized settings. They make your experience smoother and more tailored.
Analytics Cookies
These cookies collect information to help us understand how our platform is being used. This information helps us improve our service. Data is collected anonymously and is not linked to any specific individual.
Cookie Controls
You can control or delete most cookies through your browser settings. However, please note that deleting essential cookies may affect platform functionality and may require you to log in repeatedly.
Your Rights and Choices
bajtee believes that users should have proper control over their own data. Your rights are described below:
7.1 Right to Access Information
You have the right to know what information we hold about you. Much of this information can be viewed directly through your account. Contact our support team for detailed information.
7.2 Right to Correct Information
You have the right to correct any inaccuracies in the information we hold about you. Many details can be updated directly in your account settings. Contact our support team for other changes.
7.3 Right to Opt Out of Marketing Communications
You may opt out of promotional emails or notifications at any time. Each marketing email contains an unsubscribe option, or you can contact our support to change this preference.
7.4 Account Deletion Request
You may request to close your bajtee account if you wish. Please note that certain information may need to be retained for a defined period due to legal obligations or ongoing disputes. Contact our support team to request account deletion.
Protection of Minors
bajtee strictly ensures that its services are for those aged 21 and above only. We do not knowingly collect information from minors.
Age Verification
Age is verified during the registration process. If we become aware that a user is under 21, their account will be suspended immediately and any collected information will be deleted. We encourage parents and guardians to monitor their children's online activity.
Policy Changes and Updates
We may update this privacy policy from time to time. Changes take effect as soon as they are published. After each revision, the "Last Updated" date at the top of the page will change.
Change Notifications
For significant changes, we will endeavor to notify registered members by email or display a notification on the platform. We recommend that you visit this page regularly and stay updated on any changes.
Continued Use
Continued use of our platform after a policy update means you have accepted the revised policy. If you do not agree with the changes, you may contact our support team to request that your account be closed.
Contact Us
If you have any questions, feedback, or complaints about this privacy policy, please contact us. Our support team is available 24/7 to assist you.
Your Privacy Is Our Priority
For any questions or concerns, contact our 24/7 live chat support or send us an email. We provide support in Bengali.
Read our other policies to learn more: Terms and Conditions • Responsible Gaming • About Us